Okay, signed up for a free account, tried to figure out what to do. First hurdle, picking a pet. See, there are pets that don't look that different, but have a 'limited supply' marker under them. People who've played neopets probably would notice the similarity to the Flotsams, which always had a limited number... of like 25000. So you click on one and submit. Nope. Sorry, that's member's only. Would be nice if that were a little more obvious, but not outright horrible.
Pick your color. Nice and straightforward.
Next up, the game wants a unique identifier for your pet, but you won't know if it is available until after you click submit. A bit annoying, needing to retype it, but okay. Okay, that's not too bad.
So go to the games page. Hmm.. quests are probably the best way to look around the site, so let's click that. Blitzen quest, okay, nice and laid out before you. Lots of ads, though.
Start the quest, okay, clothes item. Where's the clothes... store.. Hmm. Okay, not in central. Not in the other worlds... There's no clothes store? Oh, wait, here's a give away store. One item per day... Okay, it probably will give me the item I'm looking for. Click... Nope. That's not it. Okay, let's try the user stores. User stores. There's no handy link to user stores. Okay... Let's just explore a bit. Giant fruits, crazy things. Graphics look a little old, but still kinda okay. Man those are alot of ads.

I logged off feeling confused and still a bit curious about the site. Not too sure I'll be back anytime soon, because the way it's currently laid out makes it feel like a bit of a scavenger hunt to find some stores. Sometimes the giant building is just scenery, sometimes the potted plant out front is a store. Just mildly confusing.

So what's your experience?

I tried to login to my old Marapets account and it said my account was banned. :mad
Maybe it was due to my inactivity, but a warning would have been a nice gesture.

So...with that said, I cannot rate the site at the moment. I emailed them and I have serious doubts that I will be contacted. But we shall see.

Doc