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The plot section of the review deals only with creating a neopet and not really with the plot of the site at all. Is this intentional?
Hmm... I think your right... I think the actual plot of the site (worlds and how they play a part, and the stories of the site) should be in there a bit more. I'd fill in on any information on what they do if the reviewer wished...
I think it should be in there a LOT more, and I think the create-a-pet portion and starting out should be completely removed. They could talk about the Monceraptor, Dr. Sloth, that Kiko Pirate and whoever else Neopets has had in recent years.
Agreed. They should also mention past plots, and the general story throughout the site. Neopets is quite plot heavy (the plot has loosened recently)... so there are lots to talk about.